FAQ's

Why buy from us?

We may be a new business but we want your experience with us to be the best on the web!

We will pride ourselves on our customer service and want your experience with us to be an enjoyable one. After all, it is you that will help our business grow!

Our experience within the chid care setting has given us the insight into how to encourage your child's development and learning as they grow. (Even the big kids amongst you will love our products!)

How long will my order take to be delivered?

We currently use Hermes Courier Service. We aim to despatch orders the same day, if placed by 2pm. If your order is urgent then we can arrange for special next day delivery for your item via Royal Mail, however, this will incur a small additional charge to our current set fees. Please contact us before placing your order if you require urgent delivery.

NB: Due to the current Corona Virus pandemic, we are cannot be held responsible for delays via any postal service used as this is out of our control.

In the unlikely event that any within your order are out of stock at the time of ordering, we will hold your order for up to 5 days so we can ship your order completed.

We will notify you of any delays in your order and give you the opportunity to either wait for the stock to come or receive a full refund on that particular product.